:root{--bg:#f5f7fb;--panel:#fff;--ink:#18202b;--muted:#6b7480;--line:#e5e9ef;--accent:#171717;--soft:#eef1f5;--good:#1f7a4d;--warn:#9a6700;--bad:#b42318}
*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--bg);color:var(--ink)}button,input,select,textarea{font:inherit}.app-shell{display:grid;grid-template-columns:240px 1fr;min-height:100vh}.sidebar{background:#111;color:#fff;padding:22px 16px;position:sticky;top:0;height:100vh}.brand{display:flex;gap:12px;align-items:center;margin-bottom:26px}.brand-mark{width:38px;height:38px;border-radius:10px;background:#fff;color:#111;display:grid;place-items:center;font-weight:900;font-size:22px}.brand small{display:block;color:#aab0b9;margin-top:2px}.sidebar nav{display:grid;gap:6px}.sidebar nav button{background:transparent;border:0;color:#c7ccd3;text-align:left;padding:11px 12px;border-radius:8px;cursor:pointer}.sidebar nav button:hover,.sidebar nav button.active{background:#252525;color:#fff}.main{padding:24px 28px 40px}.topbar{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:22px}.topbar h1{margin:0;font-size:28px}.topbar p{margin:5px 0 0;color:var(--muted)}.top-actions{display:flex;gap:8px}.primary,.secondary,.file-label{border:0;border-radius:8px;padding:10px 14px;cursor:pointer;font-weight:650}.primary{background:#111;color:#fff}.secondary,.file-label{background:#fff;color:#222;border:1px solid var(--line)}.view{display:none}.active-view{display:block}.cards{display:grid;gap:14px;margin-bottom:18px}.cards.six{grid-template-columns:repeat(6,minmax(0,1fr))}.cards.two{grid-template-columns:repeat(2,1fr)}.cards.one{grid-template-columns:1fr}.card,.panel{background:var(--panel);border:1px solid var(--line);border-radius:14px;box-shadow:0 2px 7px rgba(16,24,40,.035)}.card{padding:16px}.card span,.card small{display:block;color:var(--muted)}.card strong{display:block;font-size:24px;margin:8px 0 5px}.panel{padding:18px;margin-bottom:18px}.panel h2{margin:0 0 14px;font-size:18px}.panel p{margin-top:0}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:18px}.progress{height:12px;border-radius:999px;background:#edf0f3;overflow:hidden}.bar{height:100%;width:0;background:#111}.progress-labels{display:flex;justify-content:space-between;color:var(--muted);font-size:13px;margin-top:6px}.summary-lines{margin-top:16px;display:grid;gap:8px}.summary-lines div{display:flex;justify-content:space-between;padding-bottom:7px;border-bottom:1px solid var(--line)}.recommendation{line-height:1.55;background:#f7f8fa;padding:14px;border-radius:10px;margin-bottom:12px}.table-wrap{overflow:auto}.table-wrap.tall{max-height:560px}table{width:100%;border-collapse:collapse;min-width:760px}th,td{text-align:left;padding:10px;border-bottom:1px solid var(--line);font-size:14px}th{color:#505862;font-size:12px;text-transform:uppercase;letter-spacing:.04em}td .pill,.pill{display:inline-block;padding:4px 8px;border-radius:999px;background:#eef1f5;font-size:12px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-grid label{display:grid;gap:6px;font-size:13px;color:#4d5660}.form-grid input,.form-grid select,.form-grid textarea{width:100%;padding:10px 11px;border:1px solid #d7dce2;border-radius:8px;background:#fff;color:#1b2026}.full{grid-column:1/-1}.preview{background:#f6f7f9;border:1px dashed #ccd2d9;border-radius:10px;padding:12px;line-height:1.5}.muted{color:var(--muted);font-size:13px}.panel-head{display:flex;justify-content:space-between;align-items:center;gap:20px}.panel-head h2{margin-bottom:4px}.panel-head p{margin:0;color:var(--muted)}.status-good{color:var(--good);font-weight:700}.status-warn{color:var(--warn);font-weight:700}.status-bad{color:var(--bad);font-weight:700}.kanban{display:grid;grid-template-columns:repeat(5,minmax(180px,1fr));gap:12px;overflow:auto}.kanban-col{background:#f6f7f9;border:1px solid var(--line);border-radius:12px;padding:10px;min-height:280px}.kanban-col h3{font-size:13px;text-transform:uppercase;color:#5e6670}.job{background:#fff;border:1px solid var(--line);border-radius:9px;padding:10px;margin-bottom:8px}.job strong,.job span,.job small{display:block}.job span,.job small{margin-top:4px;color:var(--muted)}.integration{border:1px solid var(--line);border-radius:10px;padding:12px;margin-bottom:10px;display:grid;grid-template-columns:1fr auto;gap:4px 10px}.integration small{grid-column:1/-1;color:var(--muted)}.pending{color:var(--warn)}.ai-report{line-height:1.6}.ai-report h3{margin-bottom:4px}.ai-report ul{padding-left:18px}.modal{display:none;position:fixed;inset:0;background:rgba(0,0,0,.45);place-items:center;padding:20px}.modal.show{display:grid}.modal-card{position:relative;width:min(560px,100%);background:#fff;border-radius:14px;padding:20px}.close{position:absolute;right:12px;top:10px;background:none;border:0;font-size:25px;cursor:pointer}.danger-link{background:none;border:0;color:var(--bad);cursor:pointer;padding:0}.nowrap{white-space:nowrap}@media(max-width:1150px){.cards.six{grid-template-columns:repeat(3,1fr)}}@media(max-width:850px){.app-shell{grid-template-columns:1fr}.sidebar{position:static;height:auto}.sidebar nav{grid-template-columns:repeat(3,1fr)}.main{padding:18px}.grid-2{grid-template-columns:1fr}.cards.six{grid-template-columns:repeat(2,1fr)}.topbar{align-items:flex-start;flex-direction:column}.form-grid{grid-template-columns:1fr}.full{grid-column:auto}}@media(max-width:520px){.sidebar nav{grid-template-columns:1fr 1fr}.cards.six{grid-template-columns:1fr}.cards.two{grid-template-columns:1fr}}
.filters{display:grid;gap:10px;margin-bottom:10px}.compact-filters{grid-template-columns:repeat(4,minmax(140px,1fr));align-items:end}.filters label{display:grid;gap:5px;font-size:12px;color:#4d5660}.filters input,.filters select{width:100%;padding:9px 10px;border:1px solid #d7dce2;border-radius:8px;background:#fff}.align-end{align-self:end;height:38px}.filter-summary{margin:8px 0 12px}.action-row,.job-actions{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.job-actions{margin-top:10px}.mini{padding:6px 8px;border-radius:7px;font-size:11px;white-space:nowrap}.ghost{background:#f6f7f9;border:1px solid var(--line);color:#444}.small-note{font-size:11px;color:var(--good);font-weight:700}.table-sub{display:block;color:var(--muted);font-weight:400;margin-top:3px}.job select{margin-top:8px;width:100%;padding:7px;border:1px solid var(--line);border-radius:7px;background:#fff}
@media(max-width:1150px){.compact-filters{grid-template-columns:repeat(2,minmax(140px,1fr))}}
@media(max-width:650px){.compact-filters{grid-template-columns:1fr}}

.cards.five{grid-template-columns:repeat(5,minmax(0,1fr))}.alert-list{display:grid;gap:9px}.alert-item{border:1px solid var(--line);border-left:4px solid var(--warn);border-radius:9px;padding:10px;background:#fff}.alert-item.bad{border-left-color:var(--bad)}.alert-item.good{border-left-color:var(--good)}.client-detail{line-height:1.55}.client-detail h3{color:var(--ink);margin:0 0 8px}.metric-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;margin:12px 0}.metric-box{background:#f7f8fa;border:1px solid var(--line);padding:10px;border-radius:8px}.metric-box small{display:block;color:var(--muted)}.timeline{border-left:2px solid var(--line);padding-left:14px;display:grid;gap:8px;margin-top:12px}.timeline-item{font-size:13px}.timeline-item strong{display:block}.client-actions{display:flex;gap:5px;flex-wrap:wrap}.priority-Urgente,.priority-Alta{color:var(--bad);font-weight:700}.priority-Media{color:var(--warn);font-weight:700}.priority-Baja{color:var(--good)}
@media(max-width:1150px){.cards.five{grid-template-columns:repeat(3,1fr)}}@media(max-width:650px){.cards.five{grid-template-columns:1fr}}
.separator{border:0;border-top:1px solid var(--line);margin:4px 0}.ticket-trace{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-weight:700}

/* v0.6 WhatsApp */
.whatsapp-grid{display:grid;grid-template-columns:320px minmax(360px,1fr) 320px;gap:18px;align-items:start}.wa-list-panel,.wa-chat-panel,.wa-context-panel{min-height:640px}.wa-filters{grid-template-columns:1fr 1fr}.wa-conversation-list{display:grid;gap:8px;max-height:520px;overflow:auto}.wa-conversation{display:block;width:100%;text-align:left;border:1px solid var(--line);background:#fff;border-radius:10px;padding:11px;cursor:pointer}.wa-conversation:hover,.wa-conversation.selected{border-color:#9aa2ad;background:#f7f8fa}.wa-conv-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.wa-conversation span,.wa-conversation small{display:block;margin-top:4px;color:var(--muted)}.wa-conversation small:last-child{font-size:11px}.wa-unread{display:inline-grid!important;place-items:center;background:#111;color:#fff!important;border-radius:999px;min-width:22px;height:22px;padding:0 6px;margin:0!important;font-size:11px}.wa-chat-content{display:flex;flex-direction:column;min-height:600px}.wa-chat-head{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;border-bottom:1px solid var(--line);padding-bottom:10px}.wa-chat-head h2{margin-bottom:4px}.wa-chat-head p{color:var(--muted);font-size:12px}.wa-messages{flex:1;display:flex;flex-direction:column;gap:8px;overflow:auto;max-height:440px;padding:14px 4px}.wa-message{max-width:78%;padding:10px 12px;border-radius:12px;border:1px solid var(--line);background:#fff;line-height:1.4}.wa-message.out{align-self:flex-end;background:#f0f2f5}.wa-message.in{align-self:flex-start}.wa-message small{display:block;margin-top:5px;color:var(--muted);font-size:10px}.wa-reply{display:grid;gap:8px;border-top:1px solid var(--line);padding-top:10px}.wa-reply textarea{width:100%;resize:vertical;padding:10px;border:1px solid #d7dce2;border-radius:8px}.wa-quick-actions{display:grid;gap:8px}.wa-quick-actions button{width:100%}.wa-empty{display:grid;place-items:center;min-height:180px;color:var(--muted);text-align:center;padding:24px}.one-col{grid-template-columns:1fr}.one-col .full{grid-column:auto}@media(max-width:1350px){.whatsapp-grid{grid-template-columns:280px 1fr}.wa-context-panel{grid-column:1/-1;min-height:auto}}@media(max-width:900px){.whatsapp-grid{grid-template-columns:1fr}.wa-list-panel,.wa-chat-panel,.wa-context-panel{min-height:auto}.wa-chat-content{min-height:500px}}